Minister for Trade and Industry Brigadier General (NS) George Yeo officially opened the $30-million SATS Express Courier Centre 2 (ECC2). The ECC2 is SATS’ first facility purpose-built for a client – DHL Worldwide Express.

236 SATS employees won National Excellent Service Awards organised by the Singapore Productivity and Standards Board. Twenty staff members won the Star Award, 68 took the Gold Award and 148 received the Silver Award.

SATS’ Workers Union (SATSWU) and Air Transport Executives Staff Union (AESU) agreed to temporary wage cuts of between 2.5% and 5% to help contain company costs during the global economic downturn. SATS management had earlier volunteered pay cuts of 7% to 10%, and the Board had decided to reduce directors’ fees.

SATS received the Qantas Preferred Supplier Award for the second time in three years.

SATS signed a joint venture agreement with Singapore’s YCH Group Pte Ltd to form Aerolog Express Pte Ltd. Aerolog Express offers seamless and timely cargo delivery services in the Changi Free Trade Zone.

SATS' cargo handling joint venture in Hong Kong, Asia Airfreight Terminal Co. Ltd, set up a new subsidiary, Asia Airfreight Services Ltd, to provide cargo-related services.

SATS signed a joint venture agreement with Indian Hotels Company Limited to form Taj-SATS Air Catering, which will operate inflight catering units, airport restaurant and lounge businesses in six major Indian cities. SATS has a 49% stake in the company.

The $270 million Airfreight Terminal 6, also dubbed Singapore Airlines Superhub 2, commenced full operations at Singapore Changi Airport.

The SATS Workers' Union awarded 153 scholarships worth $18,800 to university undergraduates, junior college, secondary and primary school students.

SATS Baggage Supervisor (Line Training) Kevin Chin won Singapore's coveted National Productivity Award (Individual) for his contribution to SATS' productivity drive.

SATS Catering installed the world's first Simulated Aircraft Cabin at the Inflight Catering Centre 1 at Singapore Changi Airport to test inflight meal quality in inflight conditions.

SATS honoured 327 long serving staff, who had amassed 8,140 years of service, at an award ceremony at the Westin Stamford Hotel.

SATS management joined general staff in operational work for the annual SATS Service Day.

SATS Catering won the British Airways Partners in Excellence Gold Award for the third year running.

SATS' young chefs clinched second spot in the Singapore Regional Final of the Meat & Livestock Australia Black Box Culinary Challenge for chefs under 30.

Singapore Productivity and Standards Board awarded SATS Passenger Services the ISO 9001:2000 certification for its systems and procedures at Singapore Changi Airport's Terminals 1 and 2.

SATS introduced check-in services via telephone, fax and email for nine airlines at Singapore Changi Airport's Terminal 1.

SATS Maintenance Workshop (E7-11) officially opened at Singapore Changi Airport. The new $1.1 million 1,440 sq m facility repairs and maintains vehicles 15 hours-a-day, seven days-a-week.

SATS purchased Singapore Airlines' 20% stake in Evergreen Air Cargo Services Corporation in Taiwan for $8.8 million.

6 staff from SATS received "Outstanding Service Provider" Awards (1 gold, 4 silver and 1 bronze) at the Civil Aviation Authority of Singapore (CAAS)'s Annual Airport Reception.

AAT received the Good People Management Award from the year 2000 from Hong Kong's Labour Department.