SATS - one with you
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  1. This Privacy Policy pertains only to the SATS website and SATS's practices. Words and expressions defined in the SATS website Terms and Conditions of Use apply equally to this Privacy Policy.
  2. By using the SATS website, you consent to the collection and use by SATS of certain personal information from or about you, in accordance with the terms of this Privacy Policy.
  3. As we cannot distinguish the age of persons who access the SATS website, a blanket Privacy Policy is applied. If a child has provided us with personal information without parental or guardian consent, the parent or guardian should email us to remove the information and unsubscribe him. SATS does not intend to receive information from minors.
  4. We collect or may collect the following types of information from you:
    • general statistical information about Users for general reporting and to improve future content. Such information may include service provider, browser type, pages accessed on the Site, what site you came from or go to, and which pages you go to within the Site;
    • personal information about you to provide you with a range of personalised services, depending on how you use the SATS website;
    • records of any email or other correspondence that you send via the Site;
    • your IP address, name, mailing address and email address, and cookie information.
  5. Generally, you can visit most parts of the SATS website without telling us who you are or revealing any information about yourself; however, some Services may not be accessible unless personal information is supplied.
  6. SATS will use and disclose the information collected from you through the Site:
    • for the purpose(s) for which the personal information was requested, and related purposes;
    • in the marketing of SATS products and/or services (including without limitation customizing the Content for you, and to contact you), or those of any individual, firm, corporation, organization or entity having an agreement or understanding with SATS in respect of the cross-selling or cross-promotion of goods and/or services;
    • when required or authorised by law or regulation to disclose the information;
    • in the enforcement of the SATS website Terms and Conditions of Use or the terms of this Privacy Policy;
    • to respond to claims of violation of third party rights; and/or
    • with your consent.
  7. When SATS appoints service providers to perform any services on its behalf, we will use reasonable endeavours to ensure that such service providers abide by this Privacy Policy.
  8. We do not sell your name or other personal information relating to you to third parties.
  9. If you would like to unsubscribe from receiving our mailings or do not want us to share your email address with other parties, please email us at satscom@singaporeair.com.sg.
  10. SATS will take reasonable steps to protect the personal information you share with us. On your part, if you become aware of any security breach, please let us know as soon as possible.
  11. Please do not share any User identification, password, personal identification number or other authentication information, if any, used by you on the SATS website, with anyone. SATS will not be responsible for lapses in security caused by unauthorized third party access arising directly or indirectly out of your failure to keep such information confidential.
  12. A cookie is a small string of information that a website transfers to your browser for identification purposes. The cookies we pass to your computer are anonymous and do not hold information about you or reveal your personal identity. If you prefer not to receive cookies, you can configure your Internet browser to reject them or to notify you if they are being used. Please note that rejecting cookies may limit the functionality of the Site. Our advertisers may also set cookies separately in your computer.
  13. We may revise this Privacy Policy from time to time by updating this page without prior notice. Changes to this Privacy Policy will be immediately binding on you. It would therefore be prudent of you to read this page prior to any future access to and use of the SATS website. Your access to and use of the SATS website will indicate acceptance by you of the then-applicable Privacy Policy.

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