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SATS HK provides full range of ground handling services and freighters ramp handling:

Passenger Services

Meeting Flights
Passenger Disembarkation
Check-in
Boarding
Baggage Services
Flight Editing
Ticketing & Information Counter
In Town Check-in
Ferry Terminal

Flight Operations

Load Control
Messaging & Standard Communication
Crew Administration
Crew Briefing
Various DCS Application
CUTE

Ramp Services

Aircraft Loading & Unloading
Full Freighter Ramp Handling
Passenger Steps Provision and Operation
Aerobridge Operation
Baggage Handling and Transportation
Mail Handling and Transportation
ULD Inventory Control

Ground Support Equipment

SATS HK’s extensive fleet of ground support equipment (GSE) enables us to handle almost every type of aircraft ranging from regional jets to B747-400s.

AHS 1000 (Airport Handling Standards 1000)

SATS HK has attained AHS 1000 accreditation of the International Air Transport Association (IATA). AHS 1000 program is implemented for service delivery measurement and improvement. The service level is based on AHM804 and can be tailored for individual airline.