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Over

  • 7
  • 0
Years in business
  • 1
  • 4
Countries served

SATS has a strong network of joint ventures and strategic alliances, as well as a long and successful history of working with overseas partners. We recognise the significant role our overseas partners play in the success of our global expansion and we work closely with them to create innovative and value-based offers, to the market and its customers.

Today, SATS has an extensive footprint, across both gateway services and food solutions, in Asia and Australia with overseas investments in China, Hong Kong, India, Japan, Indonesia, Macau, the Maldives, the Philippines, Taiwan, and Vietnam.

SATS partnership principles, based on a collaborative approach and the empowerment of all, have been the backbone of numerous successful joint ventures over the decades. They are:-
  • Trust and mutual understanding
  • Taking a long term view on partnerships & investments
  • Adding value through managing operations
  • Transferring skills and sharing know-how
  • Localising management wherever possible
Besides domain expertise and experience, concrete value adds that SATS brings into all its partnerships are:-
  • Home-base and hub handling operations
  • Bench-marking and sharing of international best practices
  • Business Continuity Planning, Risk Management and Strategic Planning
  • Start-up of new operations
  • Standardisation of systems, processes and performance tracking
  • IT systems for operations and support services
  • Training in technical, operations & soft customer servicing skills
  • Marketing support and key account management
  • Feasibility studies and project management
  • Corporate governance

SATS is present at 47 airports and 14 countries across Asia and the Middle East, providing gateway and in-flight catering services to major airlines in the world. We also serve premier non-aviation clients in Asia and Australia through our food manufacturing, catering, trading and other food-related businesses.

Find out more about our global network.

Be a part of the SATS family

Would you like to become a SATS partner?

Do you have a question on our partnership policy? Get in touch with us right here and right away, using our Online Enquiry Form.

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