SATS' journey has been underpinned by strong operating fundamentals and steady growth. Over the years, we have established long-term relationships by delighting customers and partners with our innovation and passion. We have also expanded our service offerings and network across the region. Today, we are proud to be Asia’s leading food solutions and gateway services company.

Jun 1947

The history of SATS can be traced back to the very beginning of commercial aviation in Singapore.
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The Origins of Ground Operations

The history of SATS can be traced back to the very beginning of commercial aviation in Singapore.

Ground Handling Services came to form when a Malayan Airways Limited (MAL)’s Airspeed Consul took off from Singapore Kallang Airport, on the first of three scheduled flights a week to Kuala Lumpur, Ipoh and Penang.

By 1955, Kallang Airport was handling 300,000 passengers annually.

Aug 1955

As demand for air travel spiked, Kallang Airport did not have sufficient capacity to support the growth.
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Rising Air Traffic Demands

The on ground crew operated in a small flight kitchen built at Paya Lebar Airport to support the rising needs of air traffic As demand for air travel spiked, Kallang Airport did not have sufficient capacity to support the growth. It was eventually shut down and the new Singapore International Airport was relocated to Paya Lebar.

By 1970, Paya Lebar Airport was serving 1.7 million passengers annually

Dec 1972

In 1972, Singapore Airlines (SIA) was formed and SATS was established as a separate, wholly-owned subsidiary of the airline.
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First form of SATS

In 1972, Singapore Airlines (SIA) was formed and SATS was established as a separate, wholly-owned subsidiary of the airline.

It was a start to an exciting journey of growth as we saw rapid development and expansion. From an initial headcount of close to 1,700, the number grew to 2,000 within our first year of operations.

Dec 1975

By 1975, Paya Lebar airport was serving 4 million passengers a year - 10 times more than 20 years ago.
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Thriving Air Traffic Demands

By 1975, Paya Lebar airport was serving 4 million passengers a year - 10 times more than 20 years ago.

Aug 1977

In 1977, SATS opened its first airfreight terminal at Paya Lebar Airport, with a handling capacity of 160,000 tonnes a year.
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SATS' First Air Freight Terminal

The opening Ceremony of AFT ushered by Chinese Auspicious Lions AFT 1 to 4 at Paya Lebar Airport In 1977, SATS opened its first airfreight terminal at Paya Lebar Airport, with a handling capacity of 160,000 tonnes a year.

Jul 1981

SATS’ operation was relocated to Changi Airport alongside with the moving of the airport, and the team welcomed the airport’s first flight, SQ101, which landed on 1 July 1981 at 7.00am
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Move to Changi Airport

In 1981, SATS’ operation was relocated to Changi Airport along with the opening of the new airport. The team welcomed the airport’s first flight, SQ101, which landed on 1 July at 7.00am.

Since then, SATS has been a core pillar of support in the operations of Changi Airport, leading to the many successes that the Airport has achieved over the years.

By 1986, SATS was serving more than 10 million passengers a year.

Mar 1989

SATS started the construction of two new air freight terminals, increasing its cargo handling capacity to a total of 800,000 tonnes a year.
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SATS with 2 New Airfreight Terminals

SATS started the construction of two new air freight terminals, increasing its cargo handling capacity to a total of 800,000 tonnes a year.

We also invested in new ground service equipment, catering to the opening of Changi Airport Terminal 2 which would increase the handling capacity of the airport to more than 20 million passengers a year.

Mar 1996

Over the next four years, SATS built an express courier centre, capable of handling 40,000 tonnes of cargo a year.
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Expansion

A historical picture SATS Maintenance Centre in 1980 Over the next four years, SATS built an express courier centre, capable of handling 40,000 tonnes of cargo a year. We also added Airfreight Terminal 5 which cost $215 million to build, along with the $172 million Inflight Catering Centre 2 and $40 million SATS Maintenance Centre.

May 2000

SATS was listed on the SGX mainboard on 12 May 2000. The first year as a public listed company saw a 9.3% increase in net earnings.
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Listing on SGX-ST

SATS was listed on the SGX mainboard on 12 May 2000. The first year as a public listed company saw a 9.3% increase in net earnings. The listing also presented opportunities for our staff to participate in the equity of the company

Jul 2000

By 2000, SATS was serving 22 million passengers yearly at Changi Airport. We were operating five airfreight terminals with a combined handling...
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Continued Service Excellence

By 2000, SATS was serving 22 million passengers yearly at Changi Airport. We were operating five airfreight terminals with a combined handling capacity of 1.3 million tonnes per annum and two catering centres capable of producing 27 million meals a year.

Our devotion to staff training (averaging 28 training hours per staff) saw 23 staff being recognised by the Prime Minister as Model Workers of the Year. In addition, 149 staff were winners of the Excellent Service Awards organised by the Singapore Productivity and Standards Board.

Apr 2001

A sixth airfreight terminal, costing S$270 million, commenced operation and was dubbed as SATS Superhub 2.
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Further Expansion

A sixth airfreight terminal, costing S$270 million, commenced operation and was dubbed as SATS Superhub 2. It increased our total cargo handling capacity to slightly more than 2 million tonnes a year, anchoring Changi Airport’s position as Asia’s foremost air cargo hub.

Jul 2003

A record-breaking number of 559 staff won the Excellent Service Award in the year
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Record Breaking Service Excellence

A record-breaking number of 559 staff won the Excellent Service Award in the year.

The Civil Aviation Authority of Singapore (CAAS) also awarded our Customer Service Officer Cecilia Estrop the coveted national Service Personality of the Year Award.

Nov 2005

In 2005, SATS launched its new brand identity – One With You – which focused on providing world-class service to passengers and airlines
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Launch of Brand Identity

In 2005, SATS launched its new brand identity – One With You – which focused on providing world-class service to passengers and airlines.

The people-oriented brand promise emphasised on "Being One Within" the company, "Being One with Partners", and "Being One with Customers.

Oct 2007

On 25 October 2007, SATS was the first ground handling company in the world to handle the new Airbus A380 superjumbo on its inaugural flight from Singapore to Sydney.
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First in the World to Serve Airbus A380

On 25 October 2007, SATS was the first ground handling company in the world to handle the new Airbus A380 superjumbo on its inaugural flight from Singapore to Sydney.

Dec 2008

As part of SATS’ growth strategy, we acquired SFI in 2009 to grow and add scale to our non-aviation food business
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SATS Acquisition of SFI

As part of SATS’ growth strategy, we acquired SFI in 2009 to grow and add scale to our non-aviation food business

Sep 2009

Singapore Airlines (SIA) divested 81% of its stakes in SATS, allowing SIA’s shareholders to have direct ownership over SATS.
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SIA In-specie Dividends

Singapore Airlines (SIA) divested 81% of its stakes in SATS, allowing SIA’s shareholders to have direct ownership over SATS.

Aug 2010

SATS went through a change in name from Singapore Airport Terminal Services Limited to SATS Ltd. to better reflect the Group's business and focus.
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SATS Name Change

SATS went through a change in name from Singapore Airport Terminal Services Limited to SATS Ltd. to better reflect the Group's business and focus. We continue to leverage our competencies in food solutions and gateway services to expand our service offerings and grow our geographical footprint across Asia.

Nov 2010

SATS Coolport became Asia's first and largest on-airport perishables handling facility, dedicated to end-to-end cold-chain handling of temperature-sensitive perishable...
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Opening of SATS Coolport

SATS Coolport became Asia's first and largest on-airport perishables handling facility, dedicated to end-to-end cold-chain handling of temperature-sensitive perishable and pharmaceutical airfreight for import, export and transshipment.

Dec 2010

SATS acquired a majority stake in TFK Corporation in December 2010. The acquisition marked our foray into the Japanese airline catering market...
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Acquired TFK Corporation Japan

SATS acquired a majority stake in TFK Corporation in December 2010. The acquisition marked our foray into the Japanese airline catering market, enabling us to strengthen our relationships with key customers, while increasing our capability to serve them at a new location.

Jun 2011

SATS launched its new brand identity to mark the start of the Group's journey to build a unified, consistent representation across its food solutions and gateway services businesses.
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Launch of New SATS Brand Identity

SATS launched its new brand identity to mark the start of the Group's journey to build a unified, consistent representation across its food solutions and gateway services businesses. The new logo was unveiled on 7 June 2011 by the Minister for Trade and Industry Lim Hng Kiang, SATS Chairman Edmund Cheng, SATS then-President and Chief Executive Officer Clement Woon and IE Singapore's Deputy Chief Executive Officer Chua Taik Him.

May 2012

In December 2011, SATS won the bid to manage and operate the new Marina Bay Cruise Centre with Creuers del Port de Barcelona (Creuers)...
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Won tender to manage and operate the new Marina Bay Cruise Centre

In December 2011, SATS won the bid to manage and operate the new Marina Bay Cruise Centre with Creuers del Port de Barcelona (Creuers), Europe’s leading cruise terminal operator. Both partners formed a 60:40 joint venture company, SATS-Creuers Cruise Services, with SATS holding the majority stake.

This move extended SATS’ gateway capabilities, enabling us to facilitate the movements of passengers, baggage and cargo seamlessly, providing much value-added solutions for our customers.

May 2013

In March 2013, SATS jointly won the bid to provide catering and hospitality services at Singapore Sports Hub with Delaware North Company, one of the largest and most admired...
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Won bid to provide catering and hospitality services at the Singapore Sports Hub.

In March 2013, SATS jointly won the bid to provide catering and hospitality services at Singapore Sports Hub with Delaware North Company, one of the largest and most admired privately held hospitality companies in the world. Both partners formed a 70:30 joint venture company, SATS Delaware North, with SATS holding the majority stake.

The partnership brought together two organisations with extensive wealth of knowledge and experience – combining over 160 years of delivering large-scale catering and hospitality solutions – that commensurated with the scale and length of tenure of the Sports Hub catering contract.

July 2014

67 years later, with 14,500 employees, SATS has a network across Asia providing a myriad of service solutions
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Network Across Asia

67 years later, with 14,500 employees, SATS has a network across Asia providing a myriad of service solutions.

With presence in 44 airports across 12 countries, SATS served 76 million meals, 83 million passengers and handled to 4 million tonnes of cargo for the year.

The company looks to continued expansion and growth, leading the team to greater heights through strategic development.

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