Singapore, 2 February 2026 – Landslides that shut down food production in Brazil. Poultry disease outbreaks that triggered global import bans. Port congestion and refrigerated container shortages that threatened shipments into Singapore.
Such disruptions are becoming a regular feature of global food supply chains. To anticipate and manage these risks before they affect Singapore’s food supply, SATS, through its subsidiary Country Foods, has developed an AI-enabled end-to-end Control Tower to monitor global threats in near real time and strengthen the resilience and reliability of its commercial supply chain, from farm to distribution. SATS unveiled this unique command centre in Singapore today after 18 months of intensive trials to test, validate and refine key functions that enable near real-time monitoring of Country Foods’ global logistics network.
Country Foods is part of SATS Food Solutions, Asia’s leading airline caterer and a major food solutions provider, which runs central kitchens with large-scale food production and distribution capabilities across a wide range of cuisines. Country Foods operates a protein processing and distribution business, sourcing food supplies from more than 20 countries, including Australia, Brazil, and Thailand, interfacing with close to 200 supply chain facilities worldwide that are supplied by some 4,000 farms.
The Control Tower is SATS’ first AI-enabled command centre, operating around the clock to track global risks and the movement of food supplies across sea, air and land. By fusing data from news sources, digital platforms and live logistics systems, it provides early warning of potential disruptions and supports faster, better-informed operational decisions.
The system has already helped SATS respond to extreme weather and disease outbreaks in Brazil, as well as port congestion in Thailand, enabling the company to adjust sourcing plans, reroute shipments and maintain business continuity. What previously required thousands of emails to track container movements can now be seen instantly on a single platform.
Terry Tan, Chief Executive Officer, Country Foods and Senior Vice President, Integrated Supply Chain, SATS Food Solutions, said: “In a data-saturated environment that demands quick decisions, the AI-enabled Control Tower has proven itself as a game changing advantage for managing global operations. The control tower allows us to see disruptions earlier, understand their implications faster, and act before they escalate into supply problems. This strengthens safety, efficiency and resilience across our operations.”
Kerry Mok, SATS President and CEO, said: “Digital transformation is no longer optional for supply chains; it is foundational to business resilience and management agility. We are most encouraged by the success of the AI-enabled Control Tower in Singapore. This facility serves as a showcase for how AI can be applied in other SATS business activities, such as air cargo operations, at command centres across our global network. SATS will continue to leverage AI for greater real-time insights and operational control to enhance safety, market responsiveness and customer service.”
