Lower Emissions and Waste

Climate change is one of the defining challenges facing our industry and business. At SATS, we are committed to reducing greenhouse gas emissions and minimising waste across our operations and value chain. Through energy transition initiatives, a lower-carbon fleet, low-impact refrigerants and responsible resource management, we are driving meaningful decarbonisation while strengthening our resilience to a low-carbon future.


Our Targets



Our Highlights


 

17% Reduction in Scope 1 & 2 Emissions: Compared to our established Group baseline (331,527 tCO2e), the sum of the Scope 1 and 2 emissions in 2020 for Singapore operations (188,646 tCO2e) and in 2024 for Overseas operations (142,881 tCO2e).

Renewable Energy Penetration: Refers to the proportion of renewable electricity in the Company’s total electricity consumption. Such renewable electricity is associated with the corresponding environmental attributes that certify its carbon-neutral characteristics.

Low-Emission Vehicle (LEV) Penetration: Refers to the proportion of fully electric vehicles and internal combustion engine vehicles powered by biofuel in the Group’s total vehicle fleet.

Waste Diversion refers to waste diverted from incineration and landfill.


Key Initiatives


Fuel Combustion

We are progressively expanding our fleet of LEVs and implemented fuel-efficiency initiatives across our operations. We continue to optimise vehicle utilisation and evaluate lower-carbon technologies to reduce emissions from fuel combustion.

Refrigerants

We are strengthening refrigerant management by improving maintenance practices, enhancing leak detection and recovery processes, and transitioning to refrigerants with lower global warming potential where feasible.


Electricity 

We are increasing the use of renewable electricity across our operations through renewable energy procurement and on-site solar installations, while continuing to improve energy efficiency through operational and infrastructure upgrades.

Scope 3

We engage suppliers and collaborate with customers and industry partners to better manage and reduce Scope 3 emissions through sustainable procurement initiatives and collaboration with customers and industry partners.


Waste and Circularity 

We are implementing initiatives to reduce waste generation, increase recycling and improve resource efficiency across our operations, supporting our transition towards a more circular business.

Protect & Develop Our Workforce

Our people are central to delivering long-term value and sustaining our business. At SATS, we are committed to protecting and developing our workforce by strengthening safety, fostering inclusion and investing in continuous learning and skills development. Through these efforts, we are building a future-ready organisation where our people are empowered to grow, innovate and contribute to our long-term success.


Our Targets


 

 

Workplace Safety & Health

  • Prevent Serious Injuries and Fatalities (SIF)
  • Reduce Lost Time Injury Frequency Rate (LTIFR)
  • Strengthen frontline leadership capability
  • Build a proactive reporting culture

 

 

Human Capital Development

  • Conduct regular Employee Engagement Surveys
  • Implement leadership development programmes, upskilling initiatives, and mentorship opportunities

 

 

Diversity & Inclusion

  • Achieve 35% women in leadership by 2030
  • ≥90% completion of workplace inclusion training
  • Conduct at least one Lean-In Circle annually as part of the SATS Global Women's Network

Our Highlights


Key Initiatives


Workplace Safety & Health

We are strengthening workplace safety across our operations through a unified HSSE framework, enhanced safety governance and proactive initiatives that foster a strong safety culture and continuous risk management.

Diversity & Inclusion

We are building an inclusive workplace through Group-wide inclusion training, gender diversity initiatives and employee engagement programmes that foster belonging and equal opportunities for all.


Human Capital Development 

We are enhancing workforce capabilities through leadership development programmes, employee engagement initiatives and continuous learning opportunities, while fostering a future-ready and resilient organisation.

Operate as  a Trusted Partner

Trust is fundamental to the way SATS conducts business and delivers value to our customers, partners and communities. We are committed to maintaining the highest standards of quality, safety and ethical business conduct across our global operations. Through robust governance, regulatory compliance and operational excellence, we safeguard the trust placed in us and support the sustainable growth of our business.


Our Targets


 

 

Quality & Safety for Product & Service

  • Reduce aviation safety and security event
  • Maintain zero major food safety incidents
  • Maintain relevant aviation and food safety certifications
  • Ensure customer confidence in our products and services

 

 

Business Ethics & Compliance

  • ≥90% completion of ABAC & Trade Sanctions training
  • Strengthen compliance risk identification
  • Conduct regular compliance audits
  • Enhance governance oversight and third-party due diligence

Our Highlights



Key Initiatives


Aviation Safety & Security

We are advancing aviation safety and security by improving digital safety management, operational technologies, and proactive risk management to support safe, secure, and reliable operations across our global network.

Food Safety

We are elevating food safety through stronger governance, digital monitoring and supply chain assurance, while improving traceability and maintaining high standards of quality across our food operations.


Business Ethics & Regulatory Compliance

We are reinforcing ethical business practices through enhanced compliance programmes, employee training and risk-based due diligence, reinforcing integrity, accountability and regulatory compliance across our global operations.

Strengthen Enterprise Resilience

Resilience is essential to ensure SATS can continue delivering safe, reliable and uninterrupted services in an increasingly dynamic operating environment. By strengthening operational continuity, cyber resilience, supply chain robustness and climate adaptation capabilities, we are enhancing our ability to anticipate, respond to and recover from disruptions while supporting the long-term resilience of our business.


Our Targets


 

 

Cybersecurity & Data Protection 

  • Achieve ≥90% annual completion of mandatory data protection training and strengthen cyber awareness through ongoing phishing simulations.
  • Strengthen cyber resilience by enhancing the prevention, detection, and response to cyber threats.
  • Maintain robust data protection governance through policies and controls aligned with regulatory requirements and industry standards.

 

 

Sustainable Sourcing 

  • Ensure all strategic suppliers commit to the Supplier Code of Conduct and undergo ESG due diligence by 2030.
  • Embed ESG criteria into key procurement decisions and strengthen supplier engagement by 2030.
  • Complete mapping of key commodity supply chains by FY2028 to improve visibility of sustainability risks and impacts

Our Highlights



Key Initiatives


Cybersecurity & Data Protection

We have strengthened cybersecurity and data protection through enhanced governance, role-based training and security-by-design practices, while reinforcing cyber resilience and safeguarding critical operations across the Group.

Sustainable Sourcing

We have strengthened sustainable sourcing by embedding ESG considerations into procurement practices, expanding supplier assessments and deepening engagement with suppliers to promote responsible and resilient supply chains.


Sustainability in Action


How sustainable packaging design takes shape at SATS

See how innovative packaging solutions help reduce waste, improve resource efficiency and support more sustainable operations across SATS.

Meet Cheryl: How sustainability comes to life across SATS’ supply chain

Learn how collaboration, data, and everyday decisions are helping to shape a more sustainable supply chain at SATS.

SATS unveils AI-enabled control tower to safeguard Singapore's food supply

Discover how SATS is using AI-powered insights to strengthen supply chain resilience, enhance operational agility and safeguard Singapore's food supply.



Learn More About Our Sustainability Journey

Discover how sustainability is embedded across our business through our strategy, governance, initiatives and performance, as we continue to create long-term value for our stakeholders.


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